FAQ

When we think of yoga, a lot of themes and subjects spring to mind. Select one of the themes listed below and discover the profiles that are linked to it.

How do I create my own profile?

It is very easy to create a new profile. Just follow these 4 simple steps.

1- Register or connect on the Planet Yoga website.

Not yet registered? There are two ways to do so:

Using Facebook Connect : Register with your Facebook registration data.

Here's how you do it:

  1. Click on the "Log in" link in the top right corner. A pop-up window appears
  2. Click on the "Log in" button located under "Login with Facebook".
  3. If you are not logged into Facebook, you will be invited to do so.
  4. If you are already logged into Facebook, a pop-up window will urge you to let the Planet Yoga website authenticate your ID by using your Facebook registration data.
  5. Finally, you will be redirected to your profile management page to fill in your personal info.

By creating your own Planet Yoga account:

  1. Click on the "Log in" link in the top right corner. A pop-up window appears.
  2. Click on the "I want to create my Planet Yoga account" link at the bottom of the pop-up window.
  3. You will be redirected to a registration form where we ask you to fill in some basic information.

2- Complete the chapters in your profile by answering the questions:

  1. Click on "Create my Profile" or "Manage my Profile" in the top right corner.
  2. Answer the questions in the 5 first chapters with some text, by adding pictures, videos or sound bites. The richer your profile will be, the better your chances that other community members see it.
  3. You can answer the 5 questions in any order you like, but you need to publish them in numerical order (i.e. Chapter 1, then 2, then 3, etc.)
  4. You do not have to publish them all at once. You can, at any time, save your answers, and come back later to finish and publish them.

Why should I create my profile?

Many reasons might motivate you to create your profile:

  • You want to share your experience with other yoga enthusiasts—even inspire them.
  • To meet others, share your background, interests and eventually get in touch with other members who share your values, tastes and passions.
  • So you can share your profile with friends and your networks, by email or through social media outlets.
  • If you are a yoga teacher: to show your approach and philosophy, and attract new pupils who seek someone like you.
  • To raise awareness on the lesser known benefits of yoga (for those who include yoga in the healing process, for example).
  • To get a chance at taking part in one of our web documentaries.
  • For the joy of talking about your passion, and nothing more!

Why am I unable to upload my photo, video or audio clip?

Having problems uploading your files? Make sure they are in the right format:

Photo: You can upload a photo in one of the following formats: .jpg, .gif or .png (4 Mb max.).

Video: You can upload a video in any of these formats: .mov, .avi, .mp4 or .mpg (200 Mb max.).

Audio: You can upload an audio file in one of these formats: .mp3, .wav or .wma (200 Mb max.).

Webcam: Your webcam video must not exceed 15 minutes.

I want to complete my chapter by submitting a video or audio file. How does it work?

Here is a step-by-step process for uploading a video or audio file:

  1. Select the "Video" tab to upload a video file, or the "Audio" tab for an audio file. Then, click on "Browse", and choose the video or audio file you wish to put online.

  2. Click on "Send!"

  3. Wait for your file to be completely uploaded.

  4. When the upload is complete, and the status (on the left) displays "Completed", click on "Next".

  5. Wait for your file to be processed.

  6. Once your file has been processed, a viewer will appear on the page, as well as a message indicating that your media file is converting (it can takes a few minutes, depending on the file size). This is normal. Once the conversion is done, you will be able to view your video.

  7. If you wish to post another video instead, click on the "Modify video/audio" link on the left, below the viewer.

How do I answer a question using my webcam?

Here's how, step by step:

  1. Select the Webcam tab.

  2. Make sure your webcam is properly connected or installed. If so, it should appear in the drop-down menu.

  3. You must allow the site to temporarily access your camera and microphone, while you are recording. To do so, click on "Allow".

  4. Your webcam will then be operational, and you will see yourself in the viewer. Click "Record" to start your message.

  5. When you are finished, click on "Stop".

  6. To view your recording, click on "Play". If you are happy with your message, click on "Next" to publish it online.

  7. Wait for your video or audio message to process.

  8. Once your file has been processed, a viewer will appear on the page, as well as a message indicating that your media file is converting (it can takes a few minutes, depending on the file size). This is normal. Once the conversion is done, you will be able to view your video.

I published a chapter, but it doesn't appear online. Why?

All the chapters must be moderated by the Planet Yoga team before publishing. This process takes no more than 24 hours.

I posted a comment, but it doesn't appear online. Why?

All comments must be moderated before publishing. If it respects the netiquette, your comment will be posted in the next 24 hours.

I want to be part of a web documentary. What should I do?

All you have to do to contribute to the webdocumentaries is create your own personal Planet Yoga profile.

Why? Because the director will draw inspiration from some of all the compelling testimonies published to make the web documentaries. If your story is selected, we will contact you by email.

How can I modify my profile?

Log in and click on "Manage my profile", Then, choose the "My Profile" tab, at the far left. You can modify the info you wish to.

How can I delete my profile?

Do you really wish to delete your profile? Warning: once you have deleted it, you will not be able to retrieve it again. You will need to create a whole new profile all over again.

If that is what you really wish to do, log in and click on "Manage my profile". Then, choose the "My Profile" tab, at the far left. Click the "Delete my profile" button at the bottom of the page.

I did not find an answer to my question.

Please, do not hesitate to share your comments with us on the Planet Yoga Facebook page.

If you have a specific question for which you haven't found the answer here, send it to us using the following form.

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